Welcome to Velon Printz!
These terms and conditions outline the rules and regulations for the use of Velon Printz's Website, located at https://www.velonprintz.store/.
By accessing this website, we assume you accept these terms and conditions. Do not continue to use Velon Printz if you do not agree to take all of the terms and conditions stated on this page.
1. Intellectual Property Rights & Design Files
Your Content: When you upload or submit logos, digital images, or cinematic artwork for customization or printing, you retain full ownership. However, you guarantee that you own the rights to these graphics and that they do not violate any copyright laws.
Our Content: Unless otherwise stated, Velon Printz and/or its licensors own the intellectual property rights for all material, templates, and designs displayed directly on this website.
2. Service & Custom Orders
Print Accuracy: We utilize high-precision plotters and advanced digital printers to ensure maximum quality. However, slight variations in color tone might occur between digital screen views (RGB) and physical prints (CMYK).
Order Approvals: For highly customized prints or commercial graphics plotting, final designs will be confirmed with the customer before processing. Once printing begins, modifications cannot be made.
3. Shipping, Delivery & Damage Policy
We take extreme care in packaging our customized products (such as matte-finished photo frames) to ensure safe transit without glass breakage or physical damage.
Velon Printz is not directly liable for delays caused by third-party courier logistics services.
If you receive a product that was significantly damaged during transit, you must contact us within 24–48 hours of delivery with proof (unboxing video/photos) to process a replacement or resolution.
4. Cancellation & Refunds
Due to the highly personalized nature of digital printing, custom framing, and graphic merchandise, orders cannot be cancelled or refunded once the physical production/printing phase has commenced.
5. Cookies & Privacy
We employ the use of cookies. By accessing Velon Printz, you agreed to use cookies in agreement with the Velon Printz's Privacy Policy.
6. Liability Disclaimer
To the maximum extent permitted by applicable law, we exclude all representations, warranties, and conditions relating to our website and the use of this website. We do not guarantee that the website will always be error-free or uninterrupted.
7. Changes to These Terms
Velon Printz reserves the right to revise and update these terms and conditions at any time without prior notice. By continuing to use the website, you agree to be bound by the current version of these terms.
Contact Us
If you have any questions or require clarification regarding any of our terms, please reach out to us at:
Email: [velonprintz@gmail.com]